Shipping Policy

1. Digital Product Delivery

At Get Certikit, we offer instant access to our digital products, including ISO & API document templates and training kits. Our shipping process is as follows:

• Once the purchase is successfully completed, customers will receive an order confirmation email with download instructions.

• The digital files will be delivered via email or made available for download within 24 to 48 hours of purchase.

• If you do not receive the email within this timeframe, please check your spam/junk folder or contact our support team.

2. Delivery Timeframe

• Most of our products are available for instant download after payment confirmation.

• If manual processing is required, delivery will be completed within 24 to 48 hours from the time of purchase.

• In case of delays due to technical issues, we will notify you via email with an updated delivery timeline.

3. Non-Delivery & Support

If you encounter any issues with receiving your order:

• First, check your email (including spam/junk folders).

• If the files are still not received within 48 hours, please contact our support team at support@getcertikit.com.with your order details.

• We will resolve the issue as soon as possible and ensure you receive your purchased product.

4. Changes to This Policy

We may update this Shipping Policy from time to time. Any changes will be reflected on this page with an updated date.

For any inquiries regarding product delivery, please reach out to support@getcertikit.com.